Legal notice

Terms of Service 📜 | Vosaly
Last Updated: September 2026
These Terms of Service (“Terms”) govern your access to and use of the Vosaly website, services, and all product purchases. By browsing our site, placing orders, or using our services, you agree to be legally bound by these Terms, our Shipping Policy, and all applicable international consumer laws. If you do not agree with any part of these terms, please do not use our website.

1. General Information

Vosaly is an international online retail brand providing global cross-border e-commerce services. All products offered on this website are for personal, non-commercial use only. Any unauthorized resale, distribution, or commercial usage is strictly prohibited.

2. User Eligibility

You must be of legal age in your jurisdiction to place orders independently. By using our website, you confirm that all personal and shipping information you provide is true, accurate, and complete. You agree not to use our store for fraudulent, illegal, or harmful activities.

3. Product Accuracy & Updates

Vosaly strives to ensure all product descriptions, images, sizes, and specifications are accurate. Minor color differences, slight texture variations, or tiny specification updates may exist due to manufacturer revisions or screen display differences, which do not qualify as defective products.
We reserve the right to modify, update, or discontinue any product or listing at any time without prior notice.

4. Pricing & Tax Policy

All prices displayed on the Vosaly website are 100% duty-free and tax-free for all global customers. No hidden customs fees, sales taxes, or additional charges will be applied after checkout. The price you see is the final price you pay.
We reserve the right to correct typographical errors, system pricing errors, or incorrect listings. Orders placed under mistakenly incorrect prices may be canceled or adjusted at our discretion.

5. Shipping & Delivery Terms

All orders are subject to the official Vosaly Shipping Policy:
  • Worldwide Shipping: Available to most countries and regions 🌐
  • Processing Time: Orders ship within 1–2 business days after payment confirmation
  • Standard Shipping: 7–12 business days
  • Express Shipping: 5–8 business days
  • General Delivery Timeframe: 5–12 business days
Shipping times are estimated and not guaranteed. Delays may occur due to customs clearance, local logistics, public holidays, or force majeure factors beyond our control.

6. Intellectual Property

All content on the Vosaly store, including logos, brand names, texts, graphics, product images, website design, and layout, is the exclusive intellectual property of Vosaly. No content may be copied, reproduced, modified, or used for commercial purposes without our written approval. Unauthorized intellectual property infringement will be held legally responsible.

7. Privacy Protection

Your personal data collected during checkout and browsing is protected in accordance with our Privacy Policy. We only use your information for order processing, shipping updates, and customer support. We will never sell, rent, or share your private data with third parties without your consent.

8. Disclaimer of Warranties

The website and all products are provided on an “as is” and “as available” basis. Vosaly makes no warranties, whether express or implied, regarding website stability, uninterrupted service, or absolute product fitness for personal use.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Vosaly shall not be liable for any indirect, incidental, consequential, or special damages arising from your use of our website or products, including without limitation delivery delays, misuse of products, or third-party claims.

10. Policy Modifications

Vosaly reserves the right to update or revise these Terms of Service at any time without prior notice. Changes take effect immediately upon publication on this page. Your continued use of the website after updates constitutes acceptance of the latest terms.

11. Termination of Service

We reserve the right to refuse service, cancel orders, or restrict account access for users who violate these Terms, commit fraud, or disrupt normal store operations.

12. Contact Information

If you have any questions regarding our terms, policies, or services, please contact our customer support team.
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